Kroll Software – Advanced Training

Categories: Online Courses
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About Course

This advanced online course is designed for learners who already understand basic Kroll pharmacy software navigation and want to practise more complex workflow situations. The course focuses on advanced dispensing-system features, reporting concepts, workflow review, audit awareness and problem-solving scenarios that may appear in community pharmacy environments.

What you will learn

  • Compare basic and advanced Kroll workflow tools.
  • Identify where reports, audits and workflow review features may support pharmacy operations.
  • Interpret common system prompts and workflow issues in practice scenarios.
  • Describe how documentation and accuracy checks support safe pharmacy processes.
  • Demonstrate confidence using structured simulated software tasks.

Course format and completion

Learning is delivered online through guided practice and scenario-based review. ACQP will confirm the current schedule, access period, fees and technical requirements before enrolment. Learners who complete the course requirements receive a certificate of completion.

Scope note

This course supports software skills development and workplace readiness. Completion does not guarantee employment, licensure, certification, immigration status or admission to a regulated profession.

Related learning: Kroll Software – Basic Training, Pharmacy Practice Essentials, or ask a course question.

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What Will You Learn?

  • Perform advanced prescription processing and profile management
  • Troubleshoot third-party insurance adjudication issues
  • Understand audit workflows and compliance-related functions
  • Generate and interpret basic reports within Kroll
  • Use dispensation accuracy and safety tools effectively
  • Apply advanced workflow strategies in simulated pharmacy scenarios
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